Privacy Policy

Types of information we collect

We collect the following categories of information:

1. Registration information you provide when you create an account as requested sometimes for our services, including your first name and surname, country of residence, gender, date of birth, email address, username and password.
2. Transaction information you provide when you request information or purchase a product or service from us, whether on our site or through other applications, including your postal address, telephone number and payment information.
3. Information you provide in public forums on our site and applications.
4. Information sent either one-to-one or within a limited group using our message, chat, post or similar functionality, where we are permitted by law to collect this information.
5. Information you provide when you use our site & applications, our apps on third- party sites or platforms such as social networking sites.

Use of your information by Pencil Castle Pictures

Pencil Castle uses the information you provide for the following purposes:

1. Provide you with the products and services you request.
2. Communicate with you about your account or transactions with us and send you information about our work and applications or changes to our policies.
3. Send you offers and promotions for our products and services or third-party products and services.
4. Optimize or improve our products, services and operations.
5. Detect, investigate and prevent activities that may violate our policies or be illegal.

Sharing your information with other companies

We will not share your personal information outside Pencil Castle Pictures except in limited circumstances, including:

1. When we cooperate with other companies or financial institutions to offer co-branded products or services to you. However, we will do so only if permitted by applicable law and, in these cases, the financial institutions are prohibited from using your personal information for purposes other than those related to the co-branded products or services.
2. When companies perform services on our behalf, like package delivery and customer service; however, these companies are prohibited from using your personal information for purposes other than those requested by us or required by law.
3. When we share personal information with third parties as far as business is concerned, to enforce our Terms of Use or rules, to ensure the security of our clients and third parties, to protect our rights and property and the rights and property of our clients and third parties.

Your controls and choices

We provide you the ability to exercise certain controls and choices regarding our collection, use and sharing of your information. In accordance with local law, your controls and choices may include:

1. You may choose whether to receive from us offers & promotions for our products and services that we think may be of interest to you.
2. You may choose whether we share your personal information with other companies so they can send you offers and promotions about their products and services.
3. You may request access to the personal information we hold about you and that we amend or delete it.

Please be aware that, if you do not allow us to collect personal information from you, we may not be able to deliver certain products and services to you, and some of our services may not be able to take account of your interests and preferences. If you have questions regarding the specific personal information about you that we process or retain, please contact us immediately.

Children’s privacy

We recognize the need to provide further privacy protections with respect to personal information and data we may collect from children for project purposes.

1. Notifying parents about our information practices with regard to children, including the types of personal information we may collect from children, the uses to which we may put that information, and whether and with whom we may share that information.
2. In accordance with applicable law, obtaining consent from parents for the collection of personal information from their children, or for sending information about our products and services directly to their children.
3. Limiting our collection of personal information and data from children to no more than is reasonably necessary to complete a project or participate in an online activity.
4. Giving parents access or the ability to request access to personal information and data we have collected from their children and the ability to request that the personal information be changed or deleted.

Data security and integrity

The security, integrity and confidentiality of your information are extremely important to us.

We have implemented technical, administrative and physical security measures that are designed to protect guest information from unauthorized access, disclosure, use and modification. From time to time, we review our security procedures to consider appropriate new technology and methods. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable. We will retain your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

Data transfers, storage and processing globally

We operate globally and may transfer your personal information to individual companies or third parties in locations around the world for the purposes described in this privacy policy. Wherever your personal information and data is transferred, stored or processed by us, we will take reasonable steps to safeguard the privacy of your personal information.

Changes to this privacy policy

From time to time, we may change this privacy policy to accommodate new technologies, industry practices, regulatory requirements or for other purposes. We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent.